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Healthcare

HTG.iCIS

A modern clinic management platform.

Helping clinics run lean, flexible and consistent operations, from reception to customer care. HTG.iCIS helps clinics organize service delivery in a shared environment. The platform aims to reduce fragmentation between reception, consultations and customer care, supporting the operational needs of individual clinics and clinic networks.

  • Convenient reception
  • Flexible team coordination
  • Consistent customer care
  • Support for growing clinic networks
HTG.iCIS
YOUR CONTEXT

The challenges we address

01

Clinic management platform needs can span several teams.

02

Separate information makes appointments and reception harder to coordinate.

03

People need a shared understanding of customer care information.

HTG.iCIS helps clinics organize service delivery in a shared environment. The platform aims to reduce fragmentation between reception, consultations and customer care, supporting the operational needs of individual clinics and clinic networks.

FROM NEEDS TO EXPERIENCE

Capabilities in context

01

Appointments and reception

From appointment needs to reception, clinics need clear information to prepare for a visit. HTG.iCIS brings the customer experience into the team's operating context.

  • Appointment needs
  • Reception information
  • Service preparation
Discuss this need →
Appointments and reception
Illustrative use context
02

Consultation activities

Organize consultations within a consistent working environment. Teams can discuss service needs and where coordination matters along the visit journey.

  • Consultation context
  • Team coordination
  • Clinic experience
Discuss this need →
Consultation activities
Illustrative use context
03

Customer care information

Customer care benefits from continuity of information. A shared approach helps clinics bring customer context closer to everyday service activities.

  • Shared information
  • Service context
  • Consistent care
Discuss this need →
Customer care information
Illustrative use context
04

Related service coordination

A clinic experience can also involve laboratory and pharmacy services. Identify the coordination points with related services before choosing a suitable scope.

  • Laboratory services
  • Pharmacy activities
  • Care coordination
Discuss this need →
05

Clinic and network operations

Each clinic has its own service priorities and working practices. HTG.iCIS focuses on flexible operations with the consistency needed as a clinic grows.

  • Individual clinic needs
  • Management coordination
  • Growth direction
Discuss this need →
BUSINESS JOURNEY

Connecting the steps in your work

  1. 1Appointments and reception
  2. 2Consultation activities
  3. 3Customer care information
  4. 4Related service coordination
  5. 5Review next steps

A reference journey for discussing your operating context.

VALUE TO WORK TOWARDS

A more consistent experience

01

Convenient reception

02

Flexible team coordination

03

Consistent customer care

04

Support for growing clinic networks

INSIGHTS

Related insights

Relevant insights will appear here when available.

A RESPONSIBLE EXPERIENCE

Clear expectations for your organization

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FAQ

Frequently asked questions

Who is HTG.iCIS designed for?

General and specialist clinics, and clinic networks.

What can we explore first?

Organize appointments and reception. Discuss your current workflow and priorities with our team.

How does it support collaboration?

HTG.iCIS helps clinics organize service delivery in a shared environment. The platform aims to reduce fragmentation between reception, consultations and customer care, supporting the operational needs of individual clinics and clinic networks.

What happens after a free-trial request?

HTGSOFT will contact you to confirm your needs and guide an appropriate experience. Submitting this form does not automatically create an account.

Can we discuss our existing environment?

Yes. Tell us about your operating context. The scope and suitability of any connection will be reviewed together before a proposal.

What information should we prepare?

Your organization, role, main business needs and preferred contact channel are enough to start. Do not submit sensitive operational or personal records.

HTGSOFT

Experience HTG.iCIS with HTGSOFT

Start with your needs. Let us shape a relevant experience together.

Talk to an expert →