Clinic management platform needs can span several teams.
HTG.iCIS
A modern clinic management platform.
Helping clinics run lean, flexible and consistent operations, from reception to customer care. HTG.iCIS helps clinics organize service delivery in a shared environment. The platform aims to reduce fragmentation between reception, consultations and customer care, supporting the operational needs of individual clinics and clinic networks.
- Convenient reception
- Flexible team coordination
- Consistent customer care
- Support for growing clinic networks

The challenges we address
Separate information makes appointments and reception harder to coordinate.
People need a shared understanding of customer care information.
HTG.iCIS helps clinics organize service delivery in a shared environment. The platform aims to reduce fragmentation between reception, consultations and customer care, supporting the operational needs of individual clinics and clinic networks.
Capabilities in context
Appointments and reception
From appointment needs to reception, clinics need clear information to prepare for a visit. HTG.iCIS brings the customer experience into the team's operating context.
- Appointment needs
- Reception information
- Service preparation

Consultation activities
Organize consultations within a consistent working environment. Teams can discuss service needs and where coordination matters along the visit journey.
- Consultation context
- Team coordination
- Clinic experience

Customer care information
Customer care benefits from continuity of information. A shared approach helps clinics bring customer context closer to everyday service activities.
- Shared information
- Service context
- Consistent care

Related service coordination
A clinic experience can also involve laboratory and pharmacy services. Identify the coordination points with related services before choosing a suitable scope.
- Laboratory services
- Pharmacy activities
- Care coordination
Clinic and network operations
Each clinic has its own service priorities and working practices. HTG.iCIS focuses on flexible operations with the consistency needed as a clinic grows.
- Individual clinic needs
- Management coordination
- Growth direction
Connecting the steps in your work
- 1Appointments and reception
- 2Consultation activities
- 3Customer care information
- 4Related service coordination
- 5Review next steps
A reference journey for discussing your operating context.
A more consistent experience
Convenient reception
Flexible team coordination
Consistent customer care
Support for growing clinic networks
Creating value together
HTG.iHIS
A comprehensive hospital management platform.HTG.iHIS helps healthcare organizations digitize and connect care delivery within a unified management environment, supporting a more convenient patient experience and more efficient operations.
HTG.iLIS
A connected laboratory management platform.Supporting digital laboratory operations to reduce information fragmentation and improve coordination across the healthcare ecosystem.
HTG.iPharma
A pharmacy and pharmaceutical management platform.Supporting more consistent, transparent and convenient pharmaceutical operations.
Related insights
Relevant insights will appear here when available.
Clear expectations for your organization
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Privacy Policy →Frequently asked questions
Who is HTG.iCIS designed for?
General and specialist clinics, and clinic networks.
What can we explore first?
Organize appointments and reception. Discuss your current workflow and priorities with our team.
How does it support collaboration?
HTG.iCIS helps clinics organize service delivery in a shared environment. The platform aims to reduce fragmentation between reception, consultations and customer care, supporting the operational needs of individual clinics and clinic networks.
What happens after a free-trial request?
HTGSOFT will contact you to confirm your needs and guide an appropriate experience. Submitting this form does not automatically create an account.
Can we discuss our existing environment?
Yes. Tell us about your operating context. The scope and suitability of any connection will be reviewed together before a proposal.
What information should we prepare?
Your organization, role, main business needs and preferred contact channel are enough to start. Do not submit sensitive operational or personal records.
Experience HTG.iCIS with HTGSOFT
Start with your needs. Let us shape a relevant experience together.
Talk to an expert →